"I would just like to take this opportunity to say "thank you". In these days and times everyone seems to find the time to complain, yet "thank you's" are rarely given.
I have a pc for personal use at home, which I have to admit I was a bit of a novice with but for the first year after installing your system, it was like a dream come true.
I have made countless cries for help to you personally. Not once did any of you lose patience with me. You answered my emails and telephone calls promptly and courteously. I have gotten to know each of you and your varied expertise in different areas. I am here to tell you that I am so very impressed with all of you. Thank you for your kindness, your skills and for teaching me how to operate the DocComply® system. It has become like second nature to me because of all of you. For that and so much more, I thank you all. I have now come to appreciate the user friendly DocComply® system.
Once again, thank you from the bottom of my heart for never losing your patience with me, or any of us here at the office for the numerous, sometimes unappreciated times you have assisted us, especially me. I was the neediest of all. I respect and appreciate all of you more than you know..."